Frequently Asked Questions

  • Occasionally, seasonal and holiday cookie sets are available in our shop. For custom decorated cookies, please submit a custom order inquiry. After receiving your inquiry, we’ll follow up to discuss your vision, design ideas, colors, and other details. Orders are officially confirmed once payment is received.

  • Custom decorated cookie orders start at $48 per dozen, with a one-dozen minimum. Final pricing depends on the design details and overall complexity of your order. Seasonal and holiday preorder sets are priced individually and listed in the shop when available. Occasionally, special discounts are shared with our email subscribers.

  • All orders are for local pickup only in Okemos, MI, serving the greater Lansing area. When submitting a custom order inquiry, you’ll be asked to select a preferred pickup date. If the date is available, a pickup window will be scheduled and confirmed with you. Pickups are by appointment only.

    To ensure availability, please submit requests at least 2–3 weeks in advance. In some cases, last-minute orders may be accommodated for a rush fee, depending on availability, and larger orders may require additional lead time.

  • Our base cookies are classic vanilla sugar cookies decorated with vanilla royal icing. We also offer pumpkin sugar & spice and chocolate flavor for an additional cost. Special flavor requests may be considered on a case-by-case basis for an additional price—please include any flavor requests in your inquiry form to receive a quote.

  • Special requests, including dietary preferences, alternative ingredients, or custom desserts like cakes or other treats, may be possible. Please contact us here with your request, and we’ll let you know what can be accommodated.

  • Individually wrapped cookies stay fresh for up to two weeks. Unwrapped cookies can be stored in an airtight container at room temperature and will stay fresh for a few days, so it’s best to schedule pickup close to your event. Avoid leaving cookies in a vehicle, in direct sunlight or heat, or refrigerating, as this can affect taste and decoration. Cookies can also be frozen for a future event, and instructions are available upon request.

  • Due to the handcrafted, custom nature of our products, all sales are final. For more information on cancellations or other policies, please see Lydia Cookie Co.’s Policies.